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Help and Frequently Asked Questions

Does the whole top come off allowing a watering can to be dunked?
How high is the stand as we would want to be able to put a watering can underneath?
Can you supply a brass tap instead of the plastic type as shown
Is there a hole in lid for down pipe?
Are the blocks sold in pairs or as singles please?
Do I need 2 jump blocks to make a jump?
Is there a hole at the side of the water butt near the top to fit an overflow pipe from it to a second water butt?

General Information

What are the opening hours of Outdoor Outlet?
How do I get in contact with you?
How long will it take for my item to be delivered?
Do you sell to the trade or in bulk?
How can I pay for my goods?
Is it possible to collect my goods from your warehouse?

Products

What is Outdoor Outlets warranty on goods?
What if the item I want is out of stock?
What is the difference between Pneumatic and Puncture-Proof wheels?
I have seen the product cheaper else where, will you match this?
What colour is the water butt and stand please. Grey or brown?

Returns

What is Outdoor Outlets return policy?

Special Offers & Promo Codes

How do I get special offers or promo codes?

Tax Free and Export

Do you export to my country and what about delivery costs?
Do you export orders and not charge VAT?
Why do you request payment by Bank and other stores take my credit card